Last Updated: July 22, 2026
At Milano Furniture, we specialize in high-end customized wooden furniture, custom beds, sofa sets, plywood wardrobes, center tables, dining sets, mattresses, and office furniture. Due to the personalized nature of these products, which are manufactured or resized to your exact specifications:
Services such as on-site assembly, fitting, and alignment adjustments are non-refundable once the work has commenced. If you have any feedback regarding the craftsmanship, please notify the carpentry supervisor immediately during the setup process so we can address your concerns immediately.
We perform strict quality control checks before transporting any furniture or mattresses to your site. In the rare event that items arrive damaged, defective, or incorrect:
For custom products and manufacturing setups, cancellations are only accepted if requested within 24 hours of placing the order and before the wood is cut or customized. Once material processing or manufacturing begins, the advance payment cannot be refunded.
If you have any questions or suggestions about our Refund Policy, do not hesitate to contact us: